Public Sector Group

Completed But Not Submitted Alert

We could have an email alert when an application has been completed but not submitted - customers don't always realised they need to hit 'submit' button to enter the verification queue. This would improve the customer experience as they wouldn't wait a while (and potentially lose a tender) before contacting us to find out why they aren't verified yet.

  • Guest
  • Sep 19 2018
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  • Guest commented
    15 Nov, 2018 10:37am

    Is this possible?

  • Guest commented
    21 Sep, 2018 03:46pm

    That is what I mean, the supplier receives an email when their application has been completed but not submitted and it has been X number of days

  • Admin
    Tom Richardson commented
    21 Sep, 2018 03:43pm

    Hi Sarah, in your view should the suplier themselves receive an e-mail also?