Public Sector Group

unclear messages from the constructionline team

when an update or error needs sorting within a particular section the constructionline team often post a message.  these messages are nearly always hard to follow and the format of where they appear doesn't help.  

Id suggest a messaging section to make things easier to follow.

  • Guest
  • Feb 24 2020
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  • Guest commented
    9 Apr, 2021 09:51am

    So so infuriating. We have been unable to become "verified" for some weeks now- the generic responses are very unclear and confusing, the time to receive a reply is lengthy and there are absolutely portal issues - drop down menus not correct causing information to be submitted incorrectly. Very, very painful!!

  • Admin
    Tom Richardson commented
    27 Feb, 2020 02:36pm

    Thanks for your comments. We are currently looking at the way error messages are shown with a view to making them clearer and improve clarity. We will provide an update on this issue once we have further information.